Shipping & Delivery
Processing Times
Our packages are prepared and shipped within 1–3 business days of your order to ensure the fastest possible delivery. Orders placed with Priority Shipping are prepared ahead of standard orders.
Delivery Times
Delivery within the USA takes 1 to 18 business days (excluding processing time), this time may rarely be longer for various reasons (political conflicts, health crises, holidays...).
We make every effort to ensure that you receive your order as soon as possible without compromising the quality of our products.
Where We Ship
We ship to the 50 US states and Washington, D.C. We do not currently ship to Puerto Rico, other US territories, or APO/FPO/DPO addresses.
How Much Does Delivery Cost?
At Silk Scarfs, we keep shipping simple and transparent. Rates are calculated by region, and you’ll always see your options and the exact cost at checkout before you pay.
Contiguous US (48 states and Washington, D.C.)
- Standard Shipping: $5.95 — free on orders of $50 or more.
- Priority Shipping: $9.90 — your order is prepared ahead of standard orders, then travels in the same transit time as Standard Shipping.
Alaska & Hawaii
- Standard Shipping: $9.95 — free on orders of $50 or more.
- Priority Shipping: $13.90 — your order is prepared ahead of standard orders, then travels in the same transit time as Standard Shipping.
Free shipping from $50 applies to Standard Shipping. Priority Shipping is charged at the rate shown above on every order.
Duties and Import Charges
Our scarves are imported. Import duties and any carrier handling fee are not included in the total you pay at checkout. Since August 2025, low-value parcels entering the United States are no longer exempt from import duties, so a charge on delivery may apply to any order. When it does, the carrier invoices the person receiving the parcel directly. We cannot tell in advance whether a given parcel will be charged, or how much.
The amount shown at checkout is what you pay Silk Scarfs. Any sales tax that applies is calculated at checkout and included in that total.
Is There a Tracking Number?
Yes, it is available in your customer account if you have created one. If you order as a guest, you will be sent an email with an order summary and a number to track your package in real time.
You can also follow any order on our tracking page with your order number and email.
If you have any problems with this information, please contact us as soon as possible.
I Have Ordered Multiple Items But Have Only Received One Item So Far
Some products may be shipped separately, in several different packages. This can be the case when an order contains several items. Each parcel has its own tracking number, and all the products you have ordered are on their way.
Delivery Address
Please double-check your address at checkout. Silk Scarfs cannot be held responsible for orders delivered to an incorrect address provided by the customer. In such cases, the customer will be responsible for any additional shipping fees to redirect the package.
Delivery Delays
Certain events may cause delays in deliveries (vacations, strikes, public holidays, severe weather, health reasons or other reasons beyond our control). We are not responsible for these events beyond our control. We will do our utmost to ensure that your order reaches you as soon as possible.
If we cannot ship your order within the time stated above, we will email you before that time with a new estimated shipping date and the option to cancel for a full refund. If you cancel, or if we cannot ship at all, we refund you in full to your original payment method.
Cancellation of Orders
As we aim to process orders as fast as possible, modifications or cancellations may not be possible once the order is in fulfillment. Please contact us immediately, and we will do our best to assist you.